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Last updated · May 9, 2026

Privacy Policy

Ghoolf Book is operated by Ghoolf Lab FZCO. This page explains what information we collect, how we use it, and the choices you have when you use the Ghoolf Book mobile app and related web pages.

Contact us at hello@ghoolfbook.com for privacy questions, export requests, or deletion requests.

Who we are

Ghoolf Lab FZCO Dubai Digital Park
Dubai, United Arab Emirates
Email: hello@ghoolfbook.com

Information we collect

Account information

We collect email address, display name, sign-in provider information, user ID, profile country, and golf handicap details you choose to provide. Sign-in may use Firebase Authentication, Google Sign-In, or Sign in with Apple.

Profile and social information

We collect friend codes, avatar URLs or uploaded profile photos, friend requests, friend relationships, whether you allow other golfers to find you by email, optional phone number if you add it for contacts matching, social feed posts, captions, reactions, post reports, and blocked-user preferences. Email discovery is off by default. Phone number discovery is optional, stored privately, and used only to help golfers who already have your number find you on Ghoolf.

Golf activity data

We collect rounds, courses, tees, scores, formats, player lists, round history, casual tee times, tournaments, tee sheets, brackets, flights, pairings, standings, handicap allowance settings, and shared-round state.

When you tag specific friends on a tee time, only the tagged friends can see that they were tagged. Other friends only see the tee time after the 30-minute broadcast window, and never see who was originally tagged.

Location

If you grant location permission, Ghoolf Book uses your approximate current location while you are using the app to show nearby golf courses and calculate course distances. We do not use location for advertising or tracking.

Photos

If you upload a profile picture or social feed photo, we access only the photo you select from your library or camera, compress it, upload it to Firebase Storage, and save the resulting URL for the feature you used.

Social feed and user-generated content

Ghoolf Book lets users post friends-only feed photos with short captions, react to posts, report posts, block authors, and delete their own posts. Reports and block records are used to enforce safety, hide content, investigate abuse, and respond to support requests. Public feed posts and comments are not part of v1.0.

Contacts matching

If you enable contacts matching, your contacts' phone numbers only are sent to our matching service to identify Ghoolf users you may know. We do not send contact names, email addresses, notes, or other address book details to our servers for matching, and we do not store your contacts or their phone numbers on our servers. The matching service returns limited public profile details, such as display name and friend code, and does not return other users' phone numbers.

Notifications and diagnostics

If notifications are enabled, we collect a push notification token. We also collect app version, device model, operating system version, crash logs, and diagnostics through Firebase Crashlytics.

How we use information

  • Create, secure, and manage your account
  • Save and sync rounds, scorecards, friends, and tournament data
  • Show nearby or relevant courses
  • Display profile pictures and friend codes
  • Support course search, shared rounds, tee times, tournaments, social feed posts, reactions, and notifications
  • Match contacts to Ghoolf users when you choose to enable that feature
  • Diagnose crashes, bugs, and performance issues
  • Respond to support, export, deletion, and privacy requests
  • Process post reports, enforce blocks, and remove content that violates our Terms

Third-party services

We use Firebase / Google Cloud for authentication, Firestore, Realtime Database, Cloud Storage, push notification support, and Crashlytics; Google Sign-In when selected; Sign in with Apple when selected; and GolfCourseAPI for golf course search and course detail enrichment.

Tracking and advertising

Ghoolf Book does not show ads, does not sell personal information, and does not use your data to track you across other companies' apps or websites for advertising.

Legal bases, retention, and security

Where required, we process personal information based on contract necessity, consent, legitimate interests, and legal obligations. We keep account and golf activity data while your account is active or as needed to provide the app. We use Firebase security rules, authenticated access controls, and reasonable technical safeguards.

Your rights and choices

You may request access, correction, export, deletion, or restriction of your personal information by emailing hello@ghoolfbook.com. You can manage device permissions such as location, camera, photos, and notifications in iOS Settings.

Children's privacy

Ghoolf Book is not directed to children under 13. If we learn that we collected personal information from a child under 13 without appropriate consent, we will delete it.

Changes

We may update this Privacy Policy as the app evolves. The latest version will be published at ghoolfbook.com/privacy.

Operated by Ghoolf Lab FZCO, Dubai Digital Park, Dubai, United Arab Emirates.

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