Help for scoring, tee times, social posts, tournaments, friends, account settings and privacy requests.
Email hello@ghoolfbook.com. For the fastest help, include your account email, device model, app build number, and a short description of what happened.
Start a round from Play, choose a course and tee, then score manually from the Live Round screen. Multi-player casual rounds let accepted players score for anyone in the group. Only the host can finish or abandon the round.
If scores do not refresh, pull to refresh where available or restart the app. If a round appears stuck, contact support with the course name and approximate start time.
You can post casual tee times for friends, tag specific friends first, and let open spots become visible to your golf circle after the invite window. If a tee time cannot be joined, it may be full, in the past, deleted by the host, or no longer available to your account.
Feed posts in v1.0 are friends-only and require a photo plus caption. If photo selection or upload fails, check iOS Photos permission, network connectivity, and available storage.
You can add friends by GH-code, QR code, share link, suggested golfers, or contacts matching. Contacts matching sends only normalized phone numbers to the matching service and never uploads contact names or notes.
Use post actions to report content or block an author. For urgent content or safety concerns, email hello@ghoolfbook.com with the subject line Content Concern.
For data export, deletion, or privacy requests, email hello@ghoolfbook.com with the subject line Privacy Request.
Legal pages: Privacy Policy and Terms of Service.
Operated by Ghoolf Lab FZCO, Dubai Digital Park, Dubai, United Arab Emirates.